MAKE MY EVENT EASY (MMEE)

SHIPPING POLICY

IMPORTANT NOTE

Make My Event Easy (MMEE) is primarily a marketplace and technology platform for event-related SERVICES. MMEE does not ordinarily sell or ship physical products directly to Customers. Accordingly, conventional product shipping provisions are generally not applicable to MMEE's principal services.

This policy is prepared as a clear public-facing statement and for payment-gateway/merchant onboarding where a separate Shipping Policy is requested. If MMEE later introduces direct physical-product sales, this Policy will be updated and uploaded or expanded before those transactions are launched.

1. Scope

This Shipping Policy applies to transactions conducted through the Make My Event Easy Platform where shipping or physical delivery of goods is relevant.

MMEE's principal business is the facilitation of event-related services, and standard product shipping is therefore generally not applicable.

2. Event Services Are Not Shipped

Services such as catering, photography, decoration, venue services, musicians, event staff, transportation, security, generator services and similar event services are performed at an agreed Event location or through another agreed service arrangement.

They are not ordinarily shipped to Customers through a courier or postal service.

3. Physical Goods Included in a Provider Service

Where an independent Provider includes physical goods or delivery as part of a service, the delivery arrangements will be governed by the relevant Booking and Provider terms.

The Customer should review the applicable delivery details, location, timing, charges and responsibilities before confirming the Booking.

4. Delivery Responsibility

Unless MMEE expressly states otherwise for a particular offering, the Provider is responsible for arranging delivery or transportation of physical goods included in its service.

MMEE may facilitate communication or display delivery information but does not automatically become the carrier, logistics provider, seller or owner of the goods.

5. Delivery Delays or Failure

Where a Provider is responsible for delivery and delivery is delayed, incomplete or unsuccessful, the Customer should contact MMEE and/or the Provider promptly.

MMEE may assist in resolving the issue. Any refund or other remedy will be governed by the applicable Booking terms, Provider terms, Refund & Cancellation Policy and applicable law.

6. Shipping Charges

If a particular Provider charges separately for delivery or transportation of physical goods, that charge should be disclosed to the Customer before payment.

MMEE may facilitate collection of such charges where supported by the Platform.

7. No Standard Shipping at Launch

At the current intended operating model, MMEE does not maintain a standard warehouse, inventory or direct-to-Customer shipping operation.

Accordingly, no standard shipping time, courier partner or shipping rate is applicable to MMEE's principal event-service marketplace.

8. No Waiver of Statutory Rights

Nothing in this Shipping Policy excludes, limits or overrides any mandatory consumer or other statutory right that cannot lawfully be excluded.

9. Policy Changes

If MMEE introduces direct physical-product sales, inventory, merchandise or a dedicated logistics operation, this Shipping Policy will be reviewed and updated before such transactions are offered.

10. Contact Details

Make My Event Easy

(a) Legal Entity: Delhi Jurisdiction

(b) Registered Office: B – 14, Dayanand Colony, Lajpat Nagar – 4, New Delhi, PIN – 110024

(d) Email: aniljotz@gmail.com

(e) Grievance Officer: Colonel Anil Jotwani (Retired)

(f) GSTIN: 07AKEPJ5818P3ZM

(g) Website: https://makemyeventeasy.com

11. Effective Date

This Shipping Policy is effective from 12 August 2026.